Privacy Policy

Last updated: May 2026

Welcome to Next Chapter Hypnotherapy.
Your privacy and confidentiality are important to us.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.

By using this website or engaging with our services, you agree to the terms of this Privacy Policy.

1. Who We Are

Next Chapter Hypnotherapy is a hypnotherapy and wellbeing practice based in the United Kingdom.

For the purposes of UK data protection law, the Data Controller is:

Next Chapter Hypnotherapy
Email: nextchapterhypnotherapy@hotmail.com
Location: Nottinghamshire, United Kingdom

2. The Information We Collect

We may collect and process the following personal information:

Information you provide directly

  • Name

  • Email address

  • Telephone number

  • Address (where relevant)

  • Emergency contact details

  • Session notes

  • Health and wellbeing information relevant to therapy

  • Payment and billing information

  • Information submitted through contact forms or questionnaires

Information collected automatically

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Cookies and analytics information

3. Special Category Data

As part of providing hypnotherapy services, we may process health-related information. Under UK GDPR, this is classified as “special category data”.

This information is processed only where necessary for the provision of therapeutic services and with your explicit consent.

4. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Arrange consultations and appointments

  • Provide hypnotherapy services

  • Maintain clinical records

  • Process payments

  • Improve website performance and user experience

  • Send relevant updates or information where consent has been given

  • Comply with legal and professional obligations

We do not sell your personal information to third parties.

5. Legal Basis for Processing

Under UK GDPR, our lawful bases for processing personal data include:

  • Consent

  • Contractual necessity

  • Legitimate interests

  • Legal obligations

  • Provision of health or therapeutic services

You may withdraw consent at any time where consent is relied upon.

6. Confidentiality

All sessions and client records are treated confidentially.

Confidential information may only be disclosed where:

  • required by law

  • there is a serious risk of harm to yourself or others

  • safeguarding obligations apply

  • disclosure is required by a court order

Where possible, this would be discussed with you first.

7. International Clients

Next Chapter Hypnotherapy may work with clients located outside the United Kingdom.

Regardless of client location, all services, agreements, and data processing are governed by the laws of England and Wales.

Clients are responsible for ensuring that hypnotherapy services are lawful within their own country or jurisdiction.

Online services are provided from the United Kingdom.

8. Data Storage and Security

We take reasonable and appropriate steps to protect your information from unauthorised access, loss, misuse, disclosure, or alteration.

Data may be stored using secure digital systems, encrypted devices, password-protected software, and secure cloud-based platforms.

Only authorised individuals have access to client information.

9. How Long We Keep Your Data

We retain personal information only for as long as necessary for legal, professional, insurance, and clinical record-keeping purposes.

Typical retention periods may include:

  • Client records: up to 7 years after the final session

  • Children’s records: until age 25 where applicable

  • Financial records: as required by UK tax law

After this period, data is securely deleted or destroyed.

10. Third-Party Services

We may use trusted third-party providers to support the operation of our business and website, including:

  • Website hosting providers

  • Payment processors

  • Scheduling software

  • Email providers

  • Analytics services

These providers may process data on our behalf and are expected to maintain appropriate security and GDPR compliance standards.

11. Cookies

Our website may use cookies and similar technologies to improve functionality and analyse website traffic.

You can control or disable cookies through your browser settings.

Where legally required, a cookie consent banner will be displayed.

12. Your Rights

Under UK GDPR, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent

  • Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO Website:
Information Commissioner’s Office

13. Children and Young People

Where services are provided to individuals under 18, parental or guardian consent may be required in accordance with UK law and professional guidance.

14. Website Links

This website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

15. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this website.

16. Contact

If you have any questions about this Privacy Policy or your personal data, please contact:

Next Chapter Hypnotherapy

DE72 & Online

Email: nextchapterhypnotherapy@hotmail.com

WhatsApp: 07885571599